Terms of Service

1. Acceptance of Terms

UserConcern is operated by Mitiga Group LLC, a Wyoming (USA) limited liability company, registered at 30 N Gould St Ste N, Sheridan, WY 82801, United States. By accessing or using UserConcern at userconcern.com, you agree to these Terms of Service.

2. Description of Service

UserConcern is an AI-powered market research tool that analyzes public data sources to surface unmet needs and market opportunities. We offer a Free plan (3 searches/month) and paid plans (Pro and Investor).

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. We reserve the right to terminate accounts that violate these terms.

4. Acceptable Use

You may not use UserConcern to: violate any applicable laws, scrape or reproduce our outputs for resale without permission, attempt to reverse-engineer our systems, or engage in any activity that disrupts the service.

5. Payments and Subscriptions

Paid plans are billed monthly or yearly, depending on the plan you choose. All payments are processed securely via Stripe. Subscriptions renew automatically unless cancelled, and you can cancel at any time from your dashboard. If UserConcern is not right for you, email us within 14 days of a charge for a full refund of that charge.

6. Intellectual Property

UserConcern and its content are owned by Mitiga Group LLC. AI-generated analysis outputs are provided for your personal or business use. You may not resell or redistribute outputs as a standalone product.

7. Disclaimer of Warranties

UserConcern is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or fitness for purpose of any analysis output. Market research insights are for informational purposes only.

8. Limitation of Liability

Mitiga Group LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of UserConcern. Our total liability shall not exceed the amount you paid us in the 3 months preceding any claim.

9. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of UserConcern is subject to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming. Nothing in this section removes any mandatory consumer protection rights you hold under the law of your country of residence.

11. Contact

For questions about these Terms, contact Mitiga Group LLC at support@mitigagroup.com or +1 (239) 251-8384.

Mitiga Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States